Bad service

In the begining this company was absolutely a pleasure to work and do business with.As the year pass,a taxi sk**** my car.I had to pay more than the half of the quote out of my pocket.Insured by Hybrid.Never,ever heard of them.Now,i have teken the car for its yearly service begining Feb.All documents were send though as requested.Now,this morning i got a massage the car was never service.I again send the documentation to Mr Okkie Strydom,i think owner.What must one do when you do your part of the deel and the otter party doesn't know it's elbow from it's ass.All i can say today is think well be**** dying business with them.I am also busy with the person working there Jessica,who were very snotterig and unf