Unreliable partner service

Further, I phoned my bank's forex. No money has been received. The person I spoke to said they receive calls every day from clients who are having problems because people send money through online money transfer companies over whom the bank has no control. Maybe Sikhona is a ****? Why is Wise using a partner with so many bad reviews on Hellopeter? Also bad Google reviews.

The word that Hellopeter blocked with asterisks was not a rude word. It simply indicated that I wondered whether this might not be a genuine company.

After I emailed Sikhona customer care I received a form to complete. It asked lots of questions, and for a photo of me holding the ID book! I suppose they have to guard against ******* use of international transfers. I was paid within an hour of submitting the form. I was very impressed with the speedy email response from Sikhona customer care.

Again, Hellopeter asterisked a harmless word! What word will it allow? Can I say 'guard against bad use'?

Ridiculously, Hellopeter doesn't allow me to write a new review of Sikhona. I would like to write another review giving Sikhona four stars, since the muddles were due to the sender getting my email address wrong. I would give five stars if the customer care had phoned me to alert me to the problem.