Sikhona Remitly

Why is there no option for 0 stars??? This is the worst worst worst ever. They sent me an email with a link 'Get your money'. When I try uploading my passport, the link doesn't open at all. The first time when my friend tried sending me money, after she did a correction to uodate beneficiary details, they didn't send the money. Two months later, she hasn't received a refund. This is ****. Please use anything else for transfers. Let this be your last option 😭