Ria Sikhona Money transfer is a ****

My son deposit money to his own bank in SA via Rimitly. So at first they gave him a message that money would take 6 day to be in his account come due date they send another message say the money is redeemable, you own hard work money gone and redeemable. When phoning no answer except the voicepromt and emails nothing . I even have a photo of one site that does not exist. So they are ****ming people out of their hard earned money . Even the whatsapp gives you a autobot message so nothing but *****s