JT
Johan T

1 reviews | Active since Feb 2019

06 Apr 2022, 08:14

Worst Signature Motor experence

Signature Motors I have had the worst experience with them.

On 7 Feb 2022, I make a payment on a Mazda BT 50 and it was the worst place to get a car 1. I have asked the salesman and the manager if the car has a full-service history and 2x keys the answer from them was YES. 2. On collection of the Mazda the lock book was stamped it was servers but the contract state that only oil change was done. I take the Mazda to Car Service City for a check-up on the service was questioned about it, and it turn out only the oil was changed no fillers and not the correct oil as well. I have to reservice the Mazda 6 days of the collection of the car. When I went to them full excuses. 3. I went away on a short trip to Nelspruit are and the car gives me more problems than enjoyment (Turbo and turbo drain pipe) first we found out all the injectors are faulty (have to replace them before returning to JHB. I have contacted the sales manager and I was not helpful at all so I have to make all the payments out of my pocket. When I return to them I when the sales manager and she said no to repayment, 4. I went to the Ombudsman and put a complaint in on the mater and I have not seen a consultation from them only one email and the next a email to say the case have be close. 5. I have spent R22 000.00 more on the Mazda water and oil mix, windscreen wiper, and Water pips. And no response from the ombudsman or Signature motors 6. I paid R 295 000.00 for the Mazda and spend R80 000.00 on the Mazda out of my pocket. And will it stop there?

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