BU
Bradley U

1 reviews | Active since Oct 2026

06 Nov 2026, 07:36

The sales team jolene done a great job

The sales team jolene done a great job I bought a ford ranger 3.2 4x4 2014 I took delivery on the 16 of October 2026 and its now the 6th november i have 4x4 lights flashing on dashboard due to a non functional transfer case i went back to them theyinsisted i take a motor plan out with them so they can fix it i was under the impression i am entitled to a safe and working car that it was intented for but according to them i signed the contract so i basically have to pay for it just after 3weeks of taking delivery i spoke to a Jacques all he could say to me is i signed contract and i bought the vehicle as is"and there was nothing wrong with the vehicle when i took delivery. then i hear him talking to a Robert and i have never seen such disrespect towards a customer from Robert All i was trying to find out is if i was within my rights irrespective of the contract to have a safe and working vehicle for a certain period..

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Reported
Signature Motors
Signature Motors's reply06 Nov 2026, 14:53
Official

Hi Bradley. We take our customer concerns very seriously . We do apologize for the experience that you have had so far. As per your complaint , our sales executive Jolene did a pre delivery inspection with you and you were happy and you went out on a test driver before taking delivery. On the test drive there were a few thing you discussed and asked us to fix , that we did with no complaint and you asked for a big discount that we also assisted you with. You were offered a vehicle warranty that you kindly declined . We have assisted you so far with what we are capable of . You took the vehicle under special conditions and signed the contract as is and you were happy with that . Our sales executive and management team explained the contract to before signing and you were happy with the way it got concluded.