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Yugeshni N

1 reviews | Active since Nov 2021

03 Nov 2021, 15:22

SignCraft Africa , abuse on small businesses in Kzn

I am a female entrepreneur that works with fibreglass . I was approached by Sign Craft Africa to make privacy screens for which signage is app**** to and fitted to the Standard Bank atms . I quoted them a price to which they agreed and sent me a PO with the quoted price on it . The order was for 10 , however i made 5 and stopped as me trying to get payment from them seemed to become impossible . They took the 5 completed products from my company and promised payment in 3 days . They came back to me saying they dont want to buy the agreed price but rather a price they seem fit, they have not been communicating with me and every time I try to get answers from them there is a run around . No one should ever do business with a company that does not have the slightest bit of honesty and integrity . They advertise they are throughout Africa and doing a starling job while they make small businesses like mine suffer , especially with covid and the unrest we experienced in Kzn . They have just gone quite on me but they are business as usual at their shop in La Mercy , is this how we treat black female entrepreneurs, who are trying to create employment and keep our company doors open .

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Replies (1)
Sign Craft Africa
Sign Craft Africa's reply11 Nov 2021, 15:43
Official
 We have addressed the misunderstanding with the supplier and reaffirmed our commitment to honour the purchase order. The products do need to pass our quality inspection first. So, Our technical Manager is preparing an email attaching the original specification, photographs of the products and details of the corrections required.