Sigma Horror Services

There’s a lot to say from bad service, to changing of electricity from normal prepaid where one sees their spending everyday to a system where they tell you how much you are spending with their APP, last year after they changed to this system I started to see an abnormal increase on my electricity bill, when I try to enquire on emails, they don’t respond, or just rudely refer me to their APP, when I call they agree with me that the spending is way too much they will get a technician to come check, and that’s it, this month as I speak I am sitting in the dark for days after paying close to 4K of electricity(they switch off the meter they say it’s finished) funny thing is their App is still counting electricity even when my meter is off and now they are refusing to talk to me regarding the matter, I am moving out and they say the rule is I need to wait 48hrs until they can approve my movement form, meaning I have to stay in the dark for two more days with no services.