Sidestep Head Office next level customer service

on Monday 13 July 2020, i called Sidestep Head office regarding the Asics Mexico Onitsuka 66 "Oatmeal". firstly the customer service department's friendly and willingness to help me find this shoe on their database was unexpected. The call centre agent took my details and informed me that she would call me back once she has found the shoe. exactly an hour later i got a call from the call centre agent. She had found the very last size 7 and i enquired about payment as their website does not allow you to add the item to a shopping cart and proceed to payment. The call centre agent informed me that she would transfer me to their finance department who would then proceed with the payment and delivery arrangements. The agent in their finance department informed me that he would contact me on Whats app where he would send the invoice containing payment details. i received the invoice and paid the total amount reflected on the invoice. i sent the proof of payment to the agent on whats app who informed me that payment would take a day to reflect and he would contact me the next day. Fastforward to tuesday, 14 July 2020, the agent responds on Whats app that the payment has cleared and he will contact the branch to get the parcel ready to be collected and shipped. on 15 July 2020 i received 3 photos, one photo of the shoes inside the box, one photo of the shoe box and the final photo of the Dawn Wing shipping receipt. Today 17 July 2020 i just received my parcel and the shoes are everything i wanted and more! i would like to thank the call centre agent as well as the finance agent who assisted me in my request. This sets the bar very high for all shoe-stores throughout South Africa. i will am definitely looking forward to doing business with SideStep Head Office in the future. Thank you so so much!