Side Step online shopping experience - corrected sneaker size

I was purchasing a sneaker from the Side Step online store, but there was an error that occurred while making the purchase. When I refreshed the page, I had to re-enter the details of the item but could not find the correct size I needed and so could not make the purchase. However, Simphiwe from customer service promptly assisted me in order to resolve the purchase with the correct shoe size. I found this service to be very timeous and professional. Thank you to Simphiwe and Side Step for a great shopping experience!