I want my money back

I bought a tekkie so it wasn’t fitting me on the other foot I took it back for a refund it’s been a week and days now I still didn’t get my money when I get there they telling me stories that they don’t have cash I’ve been wasting my money on petrol going there everyday to check my money they even said they will call me still no call nothing but while I was there people came to buy I wouldn’t advise anyone to go buy at side step in witbank highveld mall till this day I didn’t get my money SideStep from highveld mall I want my money