Excellent Online Service

I saw a divine pair of sneakers on Instagram, one of the ladies I follow and had to have them. I didn't even hesitate, went straight to google and there, before my eyes, the same pair of sneakers....IN MY SIZE (that's capital letters cos I was very excited about that fact). I put them into my basket and tried to do the payment but there was a problem with the online payment. They had a facility where you could chat to an agent who answered me almost immedately and advised that they were having technical problems at the time (I mean, it's all part of life right). I went online about 15 minutes late and the process went very smoothly, all sorted. I received an email with courier details and they arrived at my door, beautifully wrapped within 3 days. Absolutely brilliant service. Needless to say I'm now a local. Such a pleasure and highly recommend.