Please stay away - totally a ****!!!

I subscribed to ShowTime Finance's 3-in-1 Service Plan in November 2024 but canceled my subscription via written notice within a day after subscribing because they couldn't help me, as per their terms. I notified them well before (19 days to be exact) the 25th billing date and requested a refund, as stated on their website. However, my subscription was not cancelled, and I have not been refunded. Despite multiple attempts to contact them via email (*** and ***), I have received no response, and they are unreachable telephonically. Their website state the are NCC compliant but they are not complying, so I laid an official complaint. I will encourage all in my position to also lay a complaint.