**** **** **** - YOU need to jump through hoops to get REFUNDS!

Advertised an upright freezer for R2399.00. Paid for the freezer using my card. Get an email after 4 working days stating that the product is out of stock and that they need to refund me to my bank account (not my card). They will not refund unless I provide proof of my banking details (again, they won't refund my card). Refund will take 7-14 business days (so they've effectively held onto my funds for a month INTEREST FREE). The freezer listing was later updated to R12399.00 (not R2399.00) and was listed as 'in stock'. Emails remain unanswered.