CM
Charles M

1 reviews | Active since May 2018

24 Feb 2023, 04:18

Showspace? More like ā€œno-show spaceā€

Geeze! 😤

If there was such a thing as negative star rating, I’d give them a -5! I made a purchase of an item of the value of nearly R7000 through payjustnow which showed ā€œin stockā€ at that time around mid December 2022 on their website. Time went by with no communication and I decided to follow up via email with no response I started calling and then discovered that they actually did not have stock of the item. I requested a cash refund but they refused to do so instead they offered me store credit even after I started demanding it. I lodged the complaint with the ombudsman and they ruled in my favour (to receive a refund as I did not receive the item’s purchased) they blatantly ignored it. I even went to contact payjustnow who tried to reach out to ā€œMatā€ from showspace but i never received feedback. It’s now the 24th of Feb 2023 and no resolution. This company is a **** and I have noticed that many more other people are complaining about them. They even blocked me on Facebook after complaining on their posts 🤣. I really DO NOT recommend them. If you love problems and don’t want peace , come shop at ā€œshowspaceā€

They have twisted my hand and now have to lodge my complaint my the NCC (National Consumer Commission) and have this settled !

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Replies (1)
CM
Charles M's update25 Feb 2024, 20:57
Reviewer Update
NCC ordered them to refund me!!!! Yepoy šŸ’Ŗ