Worst Service Ever if I could give a negative star I would

This is absolutely disgusting service from showmax 4 payments were made 3XR99 1XR225 for a **** up they made by changing packages with no communication what so ever then I’m advised to cancel my subscription then sign in again nothing works I want my money back this is a unexpected mistake caused by showmax and all they can say is the so sorry for the inconvenience what about the money I have spent due to they **** up in advertising learn to send out communication that explains properly your changes in packages what’s the use paying so much money if I cannot use my tv with show max wake up man this is absolutely unacceptable