Worst. Experience. Ever

I've been trying every day for a whole week to get a subscription, but when I try to add my card for a payment method I get loading screen that either loads indefinitely or times out. I tried reporting it several times but both the AI bot and the live chat consultants haven't helped any. They "reported to the technical team and will contact me as soon as the problem is resolved" and I haven't heard anything from Showmax yet. I'm literally trying to give Showmax my money but they are making it impossible.