NH
Nelisiwe H

1 reviews | Active since Dec 2023

01 Dec 2023, 22:22

Want my refund

Hellopeter i have a problem with showmax i have cancelled the subscribtion and ask for refund,they debited my account twice..have been waiting for refund they debited again..tryed talking to them but it doesn't help...the agents take time to answer, and they dont have answers and solutions

0
Replies (2)
Showmax
Showmax's reply06 Dec 2023, 10:31
Official
Hi   Nelisiwe Hlongwane ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 
 
Kind regards 
ShowMax - Hello Peter Team 
Showmax
Showmax's reply06 Dec 2023, 12:59
Official
Hi Nelisiwe,

As per our telephonic conversation a refund for R 198 (R 99 x 2) has been captured and processed. We will send a follow up message to check if the funds reflect on your side. We do apologise for any inconvenience caused.

Kind regards 
ShowMax - Hello Peter Team