RS
Ruth S

1 reviews | Active since Apr 2014

15 Apr 2016, 20:01

Very bad service

So the last time I informed y our that I am unable to use Showmax and now after logging my complaint on Hello Peter, now only they want to resolve the technicality. I am not interested. I do not want to give a company 1c if they are misleading customer's.<br> <br> I can not get a refund cause the voucher I purchased was loaded. lol How was I suppose to know the service is ****. The promises and ads was all good. 7 days free trial and then you can have a full refund if you're not happy. Maybe you guys should change that info to no refund or you will get a refund in 7 months. Only R99 but I do not support ****s.<br> <br> Then another manager says I will take over your query to ensure it's resolve. Ai still no feedback. I will keep everyone up to date with the progress of my query. <br> <br> And they will probably respond by saying, thank you for bringing this to our attention, or that on the voucher it state once the voucher is loaded we can not provide you with a refund. <br> <br> Don't buy their vouchers it do not work. Oh and they will say it's CNA's error for not activating the voucher. The voucher is activated but I still can not use their service.<br> <br> Will notify you guys when I get my refund or might not.

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Replies (1)
Showmax
Showmax's reply15 Apr 2016, 20:33
Official
Hello Ruth1503,

Thanks for the update on the issue.

We have responded to your query via email.

We would be happy to assist you in setting up your account. Please let us know if you are happy with this.

The ShowMax team