JF
Jl F
1 reviews | Active since Nov 2016
25 Nov 2016, 05:50
Verification failed when downloading on Android
<p>I am unable to download series or movies to my mobile app. It downloads and then says verification failed. After numerous emails to support, no response. Reference for fault: 161 ********** 13. Please assist urgently</p>
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
25 Nov 2016, 07:53Hi Juan-Louis,
We will investigate the emails for you and respond as soon as we can.
Please accept our apologies for the inconvenience.
The ShowMax Team
Best regards,
Showmax's reply25 Nov 2016, 07:53
Official
Hi Juan-Louis,
We will investigate the emails for you and respond as soon as we can.
Please accept our apologies for the inconvenience.
The ShowMax Team
Best regards,
Showmax's replyOfficial
25 Nov 2016, 09:03Hi Juan-Louis,
Just a quick follow up, we believe Amanda called you to assist.
We're hoping to have that error fixed in the next release of Android.
We've not been able to find your emails to us. Were you possible using another email address?
The ShowMax team
Best regards,
Showmax's reply25 Nov 2016, 09:03
Official
Hi Juan-Louis,
Just a quick follow up, we believe Amanda called you to assist.
We're hoping to have that error fixed in the next release of Android.
We've not been able to find your emails to us. Were you possible using another email address?
The ShowMax team
Best regards,
Showmax's replyOfficial
28 Nov 2016, 13:34Hi Juan-Louis,
We believe that Amanda contacted you last week regarding this.
It is something that we are aware of and we are working to fix it. In the meantime, please let is know if you need anything else.
The ShowMax team
Best regards,
Showmax's reply28 Nov 2016, 13:34
Official
Hi Juan-Louis,
We believe that Amanda contacted you last week regarding this.
It is something that we are aware of and we are working to fix it. In the meantime, please let is know if you need anything else.
The ShowMax team
Best regards,