Unauthorised reactivation

<p>Hi</p> <p> </p> <p>I got an email stating the following:</p> <p>"</p> <p>Hi Wayne,</p> <p>Your ShowMax subscription through Telkom has ended, but don't worry you still have unlimited access to the ShowMax world of entertainment.</p> <p>Using the billing details you previously supp**** we have reactivated your ShowMax auto-renewing subscription and billed you 99.00 ZAR. Your next payment will be on 28 February 2017.</p> <p>"</p> <p> </p> <p>This is about a month after cancelling it as i had initially taken it out with telkom who managed the cancellation process. Cancellation means cancelled guys, it does not mean that because my credit card information is on your system you can charge it and reactivate as you please.</p> <p>Please ensure this never happens again and that my account is permanently deleted from your system and that no billing re-occurrs. This is totally not acceptable behaviour and by doing so you earned my distrust. I will never speak good of you guys again. I have logged a support call for this.</p> <p>The call centre agent i dealt with was fabulous atleast. Kudos to her. </p>