TM
Thebe M

1 reviews | Active since Dec 2024

04 Dec 2024, 11:57

Unauthorised debit

Been paying R99-00 for about 4 months now without having an active account with Showmax. I logged a complain since the 29th October but it's not being resolved. We are not safe with these Guys. All i get is stupid reference numbers without the issue being resolved

0
Replies (4)
Showmax
Showmax's reply05 Dec 2024, 10:56
Official
Hi Thebe

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 

Showmax
Showmax's reply05 Dec 2024, 11:21
Official
Hi Thebe

We have tried to reach out to you via call but there was no answer. Kindly let us know the convenient time to call you, so that we can address the issue.
TM
Thebe M's update05 Dec 2024, 11:31
Reviewer Update
I don't have any missed call from you however i am available anytime between 8am to 6pm.
Showmax
Showmax's reply06 Dec 2024, 09:42
Official
Hi Thebe
Thank you for taking our call and giving us the opportunity to remedy the situaton, We appreciate your time and patience and hope you have a wonderful day further. 
Should you require any assistance regarding showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.