1 reviews | Active since Aug 2024
*****ulent Debit Orders !!!!!!
*****ULENT DEBIT ORDERS !!!!!! WORST EXPERIENCE!!!!!!
I have tried to get this matter resolved amicably for close to a month, nothing has happened, yet you keep debiting my account even though I cancelled my subscription in June, you have continued to debit my account twice a month on the 17th and 26th without fail, 2 minutes ago you again debited my account by R99, this is a *****ulent debit order AND so are the others and you just DO NOT STOP! I have made a total of 13 or 14 payments (that you have debited without any permission) for a service I only used for 5 MONTHS!!!! Your records indicate this.
When I am lucky enough to eventually get through to an Agent I get told my bank statements were not submitted, then I have to go through that tedious process again, then I get told to try again in 24 hours but every time I do, the session ends while I am waiting for the outcome of the *****ulent activity happening on my account.
UNACCEPTABLE...SOMEONE BEST GET BACK TO ME URGENTLY....
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
Showmax have called to tell me the silliest thing I have heard in all my adulthood, that because I can't recognise the email address linked to these debit orders - in a bank account legally registered in my name, they will not refund me. They can take my money ********ly for a service never rendered to me and not refund me!!!! Imagine That??????!!
Audaciously stating that they will ONLY stop future debits. CAREFUL who you do business with people, some of these companies are really fly by night institutions with a great marketing budget.
Showmax have called to tell me the silliest thing I have heard in all my adulthood, that because I can't recognise the email address linked to these debit orders - in a bank account legally registered in my name, they will not refund me. They can take my money ********ly for a service never rendered to me and not refund me!!!! Imagine That??????!!
Audaciously stating that they will ONLY stop future debits. CAREFUL who you do business with people, some of these companies are really fly by night institutions with a great marketing budget.