Trying to renew my subscription

Item: Showmax
Rating: 1
Author: Bonang P

I've been trying to renew my subscription for the past 5 days only to get an error message that 'something went wrong' and I must 'try again later", i even tried the other payment option but still come across the same error

Helpful (0)

Replies (2)

Showmax's replyOfficial

30 Aug 2025, 14:19

Hi Bonang

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Showmax's reply30 Aug 2025, 14:19

Official

Hi Bonang

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Showmax's replyOfficial

31 Aug 2025, 15:12

Hi Bonang

Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.

Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.

Kind regards
Showmax: Hello Peter Team

Showmax's reply31 Aug 2025, 15:12

Official