1 reviews | Active since Jul 2012
The Biggest ******* Under the Sun
I recently activated the Showmax Pro service and upon realising Formula 1 was not included in the bouquet I canceled the service within 1 to 2 hours of activation. I viewed absolutely ZERO content on the service.
Even though I canceled the service within the hour Showmax still billed me in advance for the entire month and now refuses to refund my money even though I have NO use for their service and have viewed ZERO content.
What happened to the consumer protection act? Why aren't customers rights being protected? How can Showmax blatantly ***** my money after I canceled their services practically immediately after activation??
Where is the customer service? I cannot believe the disgusting service recieved by Showmax and consultant Thato Moeto who made ZERO effort to address this with his senior managers in order to resolve this issue.
Other service providers provide the option to cancel either with zero costs involved or atleast with a pro rated costing depending on the days the service was utilized for...In this case, the service was not even utilized for a day or even an hour before it was canceled!!!
What pathetic customer service!
