Terrible technical service

I have a recurring problem with Showmax that is never solved despite numerous attempts to get them to do something about it. Each time I login from the same computer, they recognize it as a separate device and Eventually stop my service because I have supposedly reached the limit for the number of devices. On contacting them, this is reset, but the problem is not solved, nor Is any explanation given. I emailed them twice and got only one response - a message asking if the problem had been solved to my satisfaction. I don't expect anyone will respond to this review either, given the hopeless service I've received so far.