Telkom and Showmax account (POOR POOR SERVICE)

My name is Wynand Kruger and I have a adsl line with Telkom. My bill used to be between R220 and R300. About 4-5 months ago I signed up with Showmax through the Telkom app. I initially battled as I kept receiving the same message..."registration failed. Try again later", which I did. I eventually succeeded. Since then my billing become a nightmare. My bill escalated to almost R6000 as I now have 8 active Showmax accounts!!! I tried relentlessly to cancel these but without success. I visited the Telkom shop in Vaal Mall twice alteady only to be told that they don't deal with accounts. My line has now been suspended for the 4th time. I am very unhappy and as my own business depends on my internet service, I am suffering losses due to this poor service.

About 2 months back I had a influx of calls from Telkom to resolve this issue. I was promised that the credit that was due to me will be paid to me within a week. This is however the last time I've heard from anybody. By contacting me then was only to close the open case it seems as I got very poor customer service.

I need this to be resolved ASAP and the money that is owed to me paid with immediate effect.

This is the 5th report I've posted on Hello Peter. Every single time I'm being told that I will be provided with feedback and that my money will be paid back to me but EVERY single time I have been fooled.