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Allison D
1 reviews | Active since Dec 2018
28 Jul 2024, 18:29
Subscription glitchy
So every few days all of a sudden my Showmax account shows there is no subscriprion, even though I am subscribed. Then everytime after correspondence they fix it and it just happens again and again every few days and everytime I lose my continue watching, watchlists, etc. Fix your stuff or I take my money elsewhere.
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
28 Jul 2024, 20:30Hi Allison
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
Best regards,
Showmax's reply28 Jul 2024, 20:30
Official
Hi Allison
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
Best regards,
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Allison D's updateReviewer Update
28 Jul 2024, 22:58Good day. Thank you for getting back to me so fast. I can confirm that someone has gotten back to me and it has been fixed, for now. However the same thing happened now 4 times in the past month. So if it keeps working for at least a month without doing the same again, then I will amend/remove the review.
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Allison D's update28 Jul 2024, 22:58
Reviewer Update
Good day. Thank you for getting back to me so fast. I can confirm that someone has gotten back to me and it has been fixed, for now. However the same thing happened now 4 times in the past month. So if it keeps working for at least a month without doing the same again, then I will amend/remove the review.
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Allison D's updateReviewer Update
30 Jul 2024, 14:04I am glad I did not remove the review. So twice now after this was resolved the exact same thing happened again. It is unacceptable.
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Allison D's update30 Jul 2024, 14:04
Reviewer Update
I am glad I did not remove the review. So twice now after this was resolved the exact same thing happened again. It is unacceptable.