Showmax,more like Show nothing

Good day .

I have been trying to subscribe to showmax for the past week and a half and to no avail I have used multiple bank cards with sufficient funds and the error kept on stating Sorry something went wrong . I even tried to subscribe using MTN . MTN deducted R99 from me and still no showmax . I spoke toban agent of yours Angel and the person informed that you can not subscribe Through MTN ? So who took my R99 and who will refund me ? I can not understand how you guys can run A platform like that ? Its quite pathetic . I was also informed that there is no trial any more and every time I tried to subscribe it deducted 0 ? Then it is suppose to deduct R99 like with MTN . I have never had such difficulty to subscribe to a platform such as this . You should start caring more about your customer service and fix your systems . Otherwise your prolonged existence could be in trouble. The least you can do is give me a month free for my trouble .

Update your systems and wake up ,otherwise you will be left behind with other platforms thriving. Between you and MTN I want my money back and I would still like to subscribe . Maybe you can do it manually for me? There is some content only available on your Platform unfortunately that my wife and I would like to watch . P.s sort our your systems . Do not give options like paying through MTN Via bank transfer if it is not viable as how does that make sense?

Thank you.