WK
Wouter K

1 reviews | Active since Jan 2021

12 Sept 2025, 20:38

Showmax What is going on

My card expired and i tried numerous times to update payment details, keeps saying error try again later, my wife tried with her card and account, and same thing, simply cannot update the payment method (I'm trying to update credit card details.) Seems to be no way around it? nobody to contact?

0
Replies (2)
Showmax
Showmax's reply13 Sept 2025, 07:26
Official
 Hi  Wouter 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 
Showmax
Showmax's reply13 Sept 2025, 11:36
Official
 Hi   Wouter 
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further. 
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. 

Kind regards,Showmax: Hello Peter Team