Showmax , what a *******.

What a *******

I have asked for the last 3 months to have this subscription cancelled and see last month the payment went off my account again . I initial registered for the 2 week free trial which required me to enter my banking details and I gave it a try . Instead of just stopping the service after 2 weeks ( which I wasn't using anyway) , a payment went of my bank account . I asked my bank to return it or stop it from going off in the future , and I was told that it cannot be stopped as it's looked at as a card payment and not a debit order and I will need to contact the service provider for assistance . Since there is no phone number to call , I had to send an email which I only got a response on after 2 days . I was asked to send my card number so I can be assisted to trace the showmax account and have it cancelled , which I did and of course nothing happened. 3 months and R300 later , I see no way of getting proper assistance and my refund . By the way , I asked them to forward me the industry ombudsman's contact details which they still haven't . I think I might need to close my bank account altogether so I can avoid these showmax payments going off my account .