JM
Joseph M
1 reviews | Active since Feb 2016
17 Jul 2024, 16:58
Showmax unauthorized billing
Activated the new TV Showmax on the 19th of May 2024 and canceled immediately when I realized that I couldn't download the new app on my smart TV. Cancelation was confirmed by Showmax and received a notification that I will be allowed to watch until the 19th of June and that I will not be billed again. The 19th of June Showmax indicated that my membership has been canceled and that I could just update my billing details for reactivation. Was shocked to receive bank sms notification of showmax billing a day or 2 after. I requested a refund and have been taken from Pilar to post to this day.
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Showmax's replyOfficial
18 Jul 2024, 07:26Hi Joseph
We acknowledge that we have received your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge that we have received your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Best regards,
Showmax's reply18 Jul 2024, 07:26
Official
Hi Joseph
We acknowledge that we have received your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge that we have received your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Best regards,