jM
jaco M

1 reviews | Active since Dec 2012

13 Aug 2018, 22:30

Showmax subscription through Vodacom

Do not join Showmax through Vodacom. Been trying for over 2 weeks to join Showmax by adding the subscription to my Vodacom bill. Tried multiple Showmax profiles with multiple Vodacom numbers, no success, only frustration. Logged multiple calls with Showmax as well as Vodacom, one refers you back to the other. Showmax confirmed that this is a issue and even gave me 7 day free access. Access expired, still no one responds with a solution...i've joined Netflix now

0
Replies (4)
Showmax
Showmax's reply14 Aug 2018, 10:45
Official

Hi jm2012

Not ideal to hear and sorry for the experience thus far.

Please, will you private message us the email address you signed up with to Showmax so that we may look into and address this accordingly.

The Showmax team

Best regards,

jM
jaco M's update15 Aug 2018, 14:14
Reviewer Update
Hi I ended up trying with 3 different accounts and cell numbers, same result. would prefer to use *** regards
Showmax
Showmax's reply15 Aug 2018, 15:03
Official

Hi jm2012

Nandile from our support will be in telephonic with you shortly.

The Showmax team

Best regards,

jM
jaco M's update15 Aug 2018, 15:25
Reviewer Update
thank you ***