HP
Henry P

1 reviews | Active since Jan 2017

26 Jan 2017, 09:17

Showmax subscription cancelled still deducting subscriptions.

<p>On October 2016 i cancelled my subscription. Last night January 2017 another subscription payment went thru. You send me a mail confirming my subscription is paused, then you still deduct money. I have send numerous mails to ********** but to date no one even responded to it. This is extremely poor service and terrible client support. Please refund my money and stop the payments.</p>

0
Replies (2)
HP
Henry P's update26 Jan 2017, 16:37
Reviewer Update

Showmax responded. They helped me fix the issue and refunded my money. They came thru with great service in the end.

Showmax
Showmax's reply03 Feb 2017, 15:44
Official

Hi Henry,

So glad to hear that you were assisted.

Please let us know if you need anything else from us.

The ShowMax team

Best regards,