Showmax Service Levels : Pathetic to Quality

Showmax should thank Dayne who assisted me last night for these stars because this was very very very close to being a complaint! I have called DSTV numerous times, on numerous occasions advising them of my problem, and each and every agent we speak to just says "Speak with Showmax" I spoke to Lehlohonolo the first time, who started off helping me and telling em Showmax is deactive on my email address, and then I got annoyed with the VERY LONG process to reactivate Showmax, which wasn't supposed to be deactivated in the first place. Then I tried again on the live chat speaking to someone, after waiting 5 minutes for no one to assist and being promised 3 minutes waiting time some Mpho decides to greet and ask questions, by that time I got annoyed again and closed it. Considering I lost all my patience with DSTV's rude agents! My Fiancé decided to try this, and got through to Dayne. Who very calmly, and very quickly responded to our query and he gave clear instruction. I asked him if they have a compliment platform and he wasn't sure what it was, this guy deserves a reward for being the most helpful person in their call centre. Dayne if you get this message, thank you very very much for your patience, kindness and manners.