Showmax service is ****

Absolute BULLSH* service from Showmax. After my initial complaint (more than 2 weeks ago) one of the consultants gave me a call. She was pretty decent and nice, offered me a 2 month voucher to make up for the fact that I wasn’t able to use Showmax after paying for it. She promised to send an email as confirmation and to load the voucher so that the next two months would be “on them” and that I won’t be billed. No response since, no email, and NO F-ing showmax because my month “expired” and they want me to pay again. Called the number that she called me from, and I got through to a “Dave” in IT. He gave me the number for customer care (which was Multichoice) and the lady who answered was so damn stupid and tried to explain that they are having difficulties with the app and that they are busy with the migration - NO **** SHERLOCK, that’s exactly what I TOLD HER, why I got offered a voucher- is because it wasn’t f-ing working and I complained about not being able to use Showmax. When I asked her if she listed to me she said yes, so I asked her to tell my what I said, why did they offer me a voucher? She rep**** with “because you want to watch showmax”. I then explained again that I was offered the voucher BECAUSE I KNOW THEY ARE HAVING ISSUES WITH THE NEW APP AND COMPLAINED ABOUT IT- she went ahead to drop the phone in my ear. What a great way to handle things! Absolute ****. Doesn’t even deserve 1 star.