1 reviews | Active since Mar 2010
Showmax playback issues on Mygica ATV495
Good Day,
I have recently purchased a TV media box (ATV495). Showmax worked perfectly initially however after performing the app update there have been some issues. I can go into Showmax and browse without any issues. However when clicking on play, it just keeps on loading. This is strange because trailers play perfectly without even loading for very long.
I am not sure if this is specific to the Mygica or if this is a general issue but I would really appreciate some feedback/advice on how to solve this issue.
Hi mits1 ,
Even though the device may have worked before, current updates would've ensured that the device uses the correct licensing.
Currently, the 495 is not a supported device regrettably. We do support the MyGica 582 and 585.
Send us a private message with your details and we can get someone to contact you to talk you through any further concerns you may have.
The Showmax team
Hi mits1 ,
Even though the device may have worked before, current updates would've ensured that the device uses the correct licensing.
Currently, the 495 is not a supported device regrettably. We do support the MyGica 582 and 585.
Send us a private message with your details and we can get someone to contact you to talk you through any further concerns you may have.
The Showmax team