Showmax on Telkom account = TOTAL DISASTER STAY AWAY

I added Showmax to my Telkom account on 17 January 2018 upon installation of the Telkom ADSL package as it was said to be much cheaper, I did not receive the 14 free trial as advertised, but instead got billed for showmax for December 2017 when I did not even have a Telkom line. I took this up with Telkom as they billed me and would then have to answer for it. Pass the buck again. I contacted showmax and cancelled 23 February 2018 with these references: ********** 28A / ********** 36A. I informed Telkom and lodged a billing dispute and low behold the same issue. Why dispute a bill, have it reversed and then you bill me again??? What is the point of that?? This has still not been cancelled and is still being billed on my Telkom account.

My logic tells me that if service providers want to use one another as scapegoats, not being accountable for either ones actions towards paying clients who are frustrated for zero services rendered, you are nothing but ******* in my eyes. Commerce without morality.

It's been 5 months and I will be billed for my 6th month now for a product I DON'T WANT and SHOULDN'T be paying for.

I am SICK and TIRED of it. I don't want Showmax even if it were free, you spend millions on advertising and enticing clients with slogans and logos and catch phrases but its a load of ****, entrapment is how it feels a vicious cycle especially when clients cannot be heard.

And there is NO place where I can cancel it myself online, I have to depend on that call centre agent who did not do their work and now have to resort to Hellopeter to resolve this. Its sad and shameful that this is our reality in South Africa.

Since I have not been able to find any contact numbers for showmax to actually speak to another human being to resolve this issue, it makes me wonder what that agenda is. Are you a secret society? or is your company customer services just so bad that it lacks any sort ethics or integrity?

This has been by far biggest regret of 2018 so far, such a waste of time and energy to engage oneself in trivial things that ***** so much of my time trying to resolve that which can quite easily be resolved, but no not in South Africa.

Please, somebody help me retain my sanity.....