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ASHAY R

1 reviews | Active since Aug 2024

27 Aug 2024, 12:53

Showmax Not sending me the EPL Activation Link

I am an existing DSTV user. I am an existing Showmax user.

I activated the EPL Option on Friday 32rd August. EPL was not activated. Phoned Multi Choice, they disconnected and reconnected the EPL Option 3 times.

They could not help me after the third attempt. They referred me to Showmax. Showmax disconnected and reconnected it 3 times.

I explained this to them, but you have to let them do their processes. We concluded I am not receiving the activation link. Their is no block on my email addresses. The link is simply not coming through. They "escalate".

I contact Showmax and they tell me to contact live chat. To find I go on live chat they want to disconnect and reconnect again.

Its become comical how useless this company is.

Only fools repeat the same things over and over, expecting to obtain different outcomes.

These fools are heading the same as Multi Choice. Straight to failure. I am giving Showmax 1 more week then I am cancelling the EPL option and just registering for something like Sky Sports.

Hopefully this helps others.

Kind regards

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Replies (6)
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ASHAY R's update27 Aug 2024, 14:41
Reviewer Update
If Multi Choice or Showmax don't help me out I will cancel both the DSTV package and the Showmax EPL, so both of you will take the hit, blaming each other is ridiculous. 9 September is the deadline.

Showmax
Showmax's reply28 Aug 2024, 08:20
Official
Hi Ashay

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
Showmax: Hello Peter Team 
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ASHAY R's update29 Aug 2024, 13:42
Reviewer Update
Still nothing
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ASHAY R's update29 Aug 2024, 14:46
Reviewer Update
They now call me and request my username and password to fix it. Sounds like a *****ulent attempt ****.

Ifvrhey cannot fix it without those personal details I'm cancelling.
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ASHAY R's update29 Aug 2024, 14:47
Reviewer Update
Why would they need my username and password to fix this issue? Can anyone explain this to me from Showmax or DSTV?
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ASHAY R's update09 Sept 2024, 10:45
Reviewer Update
Goodbye DSTV package & Goodbye Showmax EPL. (For which I never had access to once)