Showmax - no show call centre

I have read the many reviews on the poor service from Showmax when it comes to complaints, and I must say that I agree with them all. I have been a DSTV subscriber for over 20 years and pay via debit order. Last year DSTV premium subscribers got the opportunity to have Showmax added to their account which I did. I haven’t watched much but I’m now getting messages saying that my account through DSTV has been suspended. I called DSTV and they confirmed that this problem must be taken up with Showmax because from their side my account was 100% up to date. There is no telephone number only an email address however it would appear that all the customer support agents are on leave. Your request does not even get acknowledged!!!!!!. My problem is that with these huge corporations they keep on pestering you with messages and before you know it you’ve been handed over. I have an exceptional credit rating and will take this matter further if they keep on with requests for me to “come back to Showmax today” etc !!!!! Showmax have suspended me and give no reason for this so why do they want me back?