Showmax New App

Dear Showmax Support Team,

I am writing to express my dissatisfaction with the functionality and content selection of the Showmax app. I have been a loyal user for some time, but recent experiences have left me frustrated and disappointed.

Firstly, I find the download feature to be ineffective. Despite downloading an episode overnight, I often find that it still hasn't finished by the morning, leading to significant data usage without the desired viewing experience.

Secondly, I am disappointed by the limited availability of certain shows, such as "Ngikhethele show." It seems that the app predominantly promotes Afrikaans shows, neglecting to cater to a diverse audience with varied preferences.

Overall, these issues have significantly diminished my enjoyment of the app and have led me to reconsider my subscription.

I kindly request that you address these concerns promptly to improve the user experience and ensure greater satisfaction among your customers. I appreciate your attention to this matter and look forward to a resolution.