SHOWMAX MISLEADS WITH 7 & 30 DAY FREE OFFER

We took up Showmax & DSTV's offer of a free 7 & 30 day trial of their new product offering. We took this up on the understanding that we could cancel at any time. The offer was taken up on 15/12/15, we cancelled on the 25/1/16. We then notice on our Feb credit card statement we had been charged R99. We queried this with Showmax to be told that we had missed the billing date and were therefore charged. They have refused to refund the amount. It is impossible to physically speak to someone or get the name of a contact person. All this from a subsiduary of the JSE listed NASPERS. Where is the customer centered focus!!!