SHOWMAX MANIPULATION AND EXPLOITATION OF CLIENTS

Early this year I cancelled my Showmax subscription due to lack of content and price. During the lock-down period they offered a special 3 month subscription rate which I signed in for - to allow my granddaughter to watch a specific program. At the end of the 3 months Showmax notified me that the 3 month period has expired and that I should extend my subscription if I wish to continue. Which I did not do and at the end of the period my account was also blocked. However, I recently discovered that although we could and did no longer watch Showmax, they started to deduct monthly subscription fees from my account. After I notified them of the unauthorized deductions and insisted on a refund for monies deducted they cancelled the subscription but claimed that they will not refund me since I did not notify them that I wish not to continue my subscription. This is clearly ******* since I only subscribed for a fixed period after which they blocked my subscription. I therefore would like to alert potential viewers of this exploitation by DSTV / Showmax and not go this route. This is mainly the reason why I have cancelled all my DSTV and Showmax subscriptions.