Showmax Login & Voucher Redemption – Infuriating Experience, off putting

I bought a Showmax voucher for my wife. What should’ve been a simple gift turned into a frustrating nightmare.

First, trying to sign in is ridiculously complicated. You’re asked for your email, then to choose a plan, then more unnecessary steps. I JUST WANT TO SIGN IN – not navigate a maze.

Then, the site doesn’t recognise the password. I try resetting it… no email arrives. I click resend. Still nothing. After HOURS, a reset email finally lands in my inbox. I click the link, enter a new password — only to be told I need numbers and letters. I adjust it. Now it needs to be at least 10 characters. I do that — and guess what? The link has expired.

Now I have to start all over again. This is a shocking user experience.

We wasted half a day just trying to activate a simple voucher.

Showmax, if you’re reading this: your site is broken, outdated, and unnecessarily complicated. I want my money back. Nobody should have to go through this just to sign in and use your service.

Sort it out.