RT
Ruth T

1 reviews | Active since Aug 2020

27 Jan 2024, 12:44

Showmax is reaping people off.

This showmax is reaping me off firstly I had to buy a new subscription just because they changed their plans and platform from mobile to Tv and 5 devices for R99.00 and they couldn’t move my account and plan to o their changes. They said they will refund me but they still haven’t. NOW AGAIN they changed to the new Showmax and you have to download the new logo to login and after that if you try to login you automatically can’t move with your account. Now it says choose a plan and I request for you to buy a new subscription again. This is unacceptable Showmax

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Replies (1)
Showmax
Showmax's reply27 Jan 2024, 13:28
Official
 Hi  Ruth, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
Showmax: Hello Peter Team