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Ian S

1 reviews | Active since Jun 2017

25 Feb 2022, 11:27

Showmax is just way to desperate for fees...

Personally I am very disgusted with Showmax's billing department. Due to having more than one account, I did not monitor the one account as I did not transfer any funds into this specific account that month. To add to the situation from myside I forgot that Showmax used this account for debiting their monthly fees. Needless to say, they debited the account and due to no funds, the bank RD'ed a penalty fee of R8.50 that day. Which is all fine with me. Yes it was all my fault. But..... what Showmax did further, they then repeated their debit everyday onwards, leaving me with a R127.50 penalty fees. I mean everyday they kept at it until I realised what was going on with this account. It also did not show who was trying to debit my account until I did some telephone banking and inquired, whats going on with this account. Feeling sheepish about this, I logged onto Showmax and cancelled my subscription. Lucky we did not find all of what had to offer viewers choice for daily use. None-the-less everyday trying to debit someones account is just insane. Why not just leave it there and deduct a double payment? Also Showmax bombs you with unnecessary information that you are forced to place their emails into spam. So yes spam did their invoice notification go. But really debiting my account everyday?? Showmax you guys must be desperate! So therefore I will not use Showmax ever again and why I rate your form of business one star.

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