JP
Jennifer P
1 reviews | Active since Aug 2024
12 Aug 2024, 13:43
Showmax is hopeless
I have been trying for a week to take out a Showmax subscription. As soon as I try to pay the “circle of death” appears. I contacted their customer helpline- what a joke!! No help whatsoever. The problem is definitely not on my side and they appear clueless except to say there is always a problem trying to pay with a card. Then I’m told to buy a voucher and pay with that! While I’m trying that their system logs me out! A few wasted hours that I will never get back. Sorry Showmax you just lost 3 potential customers.
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Replies (1)Showmax's replyOfficial
12 Aug 2024, 19:08Hi Jennifer
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
Showmax's reply12 Aug 2024, 19:08
Official
Hi Jennifer
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,Showmax: Hello Peter Team
