MB
Muhammed B

1 reviews | Active since Dec 2017

24 Sept 2018, 22:03

Showmax Hangs

Showmax continuously hangs on smart tv with all test saying equipment is functioning. The only reason I got from the technical dept is that the internet speed is too slow. It works fine when I use any alternate streaming sites or apps. Only showmax hangs so it doesn't explain that my internet is slow especially after streaming in hd quality.

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Replies (1)
Showmax
Showmax's reply25 Sept 2018, 11:19
Official

Hi muhammed-zubair-bulbulia

Really sorry that you experiencing this.

There are various factors which could influence this. Can you perhaps provide us with a contact number and confirm a convenient time for us to give you a call so that we could some troubleshooting with you.

The Showmax team

Best regards,