LB
Louna B
1 reviews | Active since Jun 2012
06 Sept 2019, 07:21
Showmax "free trial" ****
On 3 August I subscribed for a FREE trial but on the same day Showmax took R99 from my account. Ten days later, on 13 August, I cancelled as our wi-fi was not stable enough for streaming. They confirmed the cancellation on the same day, Ref. No. ***. Yet, on 3 September they took another R99 from my account, total theft R198. What kind of a **** is this?
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Louna B's updateReviewer Update
06 Sept 2019, 13:56Showmax now claims 2 things - that in January 2019 I had a free trial and on the same card. In January 2019 we still had DSTV and were under the impression that we could view Showmax on DSTV. Within a day or 2 we learned that we needed uncapped wi-fi and cancelled immediately as we did not have wi-fi. I only got my credit card in May 2019 so it was impossible for me to have had the same card in January 2019.
LB
Louna B's update06 Sept 2019, 13:56
Reviewer Update
Showmax now claims 2 things - that in January 2019 I had a free trial and on the same card. In January 2019 we still had DSTV and were under the impression that we could view Showmax on DSTV. Within a day or 2 we learned that we needed uncapped wi-fi and cancelled immediately as we did not have wi-fi. I only got my credit card in May 2019 so it was impossible for me to have had the same card in January 2019.