Showmax **** - double charging

> I am absolutely disgusted with the service—or lack thereof—from Showmax. For nearly two years (from March 2024 to December 2025), Showmax has been double-charging my account every single month. > I have reached out multiple times to resolve this, only to be met with incompetence and dishonesty. Specifically, a manager named Rearabetswe called me and explicitly **** by claiming this was a bank error and referring me to Capitec for a refund. > I have since consulted with Capitec, who confirmed very clearly that the double billing is originating from Showmax's side and that Showmax is the only party that can authorize a refund for these unauthorized debits. > It is a violation of the Consumer Protection Act to take money for services not rendered and then refuse to return it. You are effectively *****ing from a loyal customer. I demand an immediate audit of my account and a full refund for the 22 months of overcharges. I will be escalating this to the CGSO and the National Consumer Commission if this is not resolved within 48 hours. > Reference Number: Showmax ID: ***3 Please contact me by email on : ***